The year after COVID wasn’t the easiest time for HR to take on one more thing, but that was exactly when the Metropolitan Airports Commission (MAC) decided to do more. They recognized employees needed additional support when it came to their health and wellbeing. After years of disruption, MAC wanted …read more
Participation gets peak attention when organizations first launch a wellness program. But over time, the engagement naturally dips, usually 12-18 months. Our most successful clients are looking beyond just engagement. They are looking at how wellness is influencing culture, safety, retention and how employees support one another. Our work with …read more
One of the biggest misconceptions about employee wellness is that its value is measured through healthcare claims. Healthcare costs are one of an organization’s largest expenses, so leaders naturally want to know whether a wellness program has helped contain costs. The challenge is that healthcare claims are a lagging indicator. …read more
Every conversation eventually asks the same question about wellness: “What is the ROI?” It’s a reasonable question, but one that often frames the conversation too narrowly. Most ROI discussions focus on healthcare claims, asking whether a wellness program lowered costs enough to justify its existence. The problem is that healthcare claims …read more
A construction company recently shared their story about mental wellness and what they have been doing to address their unique challenges. Every shift, before work begins, each employee identifies how they’re feeling using three simple colors. Green: I’m good. Yellow: I’m dealing with something. Red: Today isn’t my best day. That’s it. …read more
Every wellness leader has experienced some degree of slowdown after the initial push to launch a new program. It’s the natural decline that happens when wellness isn’t the highest priority and competes for attention. That’s not a criticism, it’s reality. Most HR and benefits teams balance recruiting, retention, compliance, employee …read more
Organizations spend time, energy, and money evaluating wellness portals’ features, dashboards, and incentive options. Leaders ask about integration and reporting capabilities. These are all important considerations, but after years of supporting wellness programs across manufacturing, education, construction, and public sector organizations, we’ve found that the portal is rarely the reason …read more
The Cost of Starting Over Organizations are careful when they evaluate wellness programs. They compare platforms, review costs, and ask for ROI. But there’s one cost that rarely gets measured: the cost of rebooting programs. It doesn’t appear as a single line item. Instead, it’s spread across teams, timelines, and …read more
Every wellness conversation eventually comes back to ROI (return on investment). Leadership expects it, brokers ask for it, and it’s become the standard lens for evaluating any investment. It’s not that ROI is the wrong metric, it’s just incomplete and often very complex to prove. When ROI becomes the primary …read more
Every broker conversation eventually lands in the same place:“What’s the ROI?” And almost always, that question is too narrow. Wellness programs aren’t line items designed to reduce claims in 12 months. They’re organizational systems built on complicated, integrated solutions. When done right, they reshape how workers see their company, how …read more